Management Approach 2016 (Disclosure 103-1, 103-2, 103-3)
Animals and raw materials of animal origin serve man in many ways, especially in food production. Unique taste and nutrition solutions are also part of Symrise's product portfolio - which is why we see our commitment to improving animal welfare as an important part of our corporate policy. Beyond the ethical demands we place on ourselves and our activities, irresponsible treatment of animals could lead to a considerable loss of reputation for Symrise among important stakeholders and thus to high economic damage. We share the growing concerns of consumers and customers about the circumstances in which animals are kept and treated, and also clearly see the interaction with food quality. Animal welfare is a natural obligation for Symrise.
The Sustainability Board briefs the Executive Board several times per year on current developments. We are currently developing an animal welfare policy that governs the treatment of animals and the sourcing of animal raw materials. Ingredients and flavors based on raw materials made from chicken represent the largest share of animal intermediate products in terms of volume at Symrise. Therefore, as an initial component, we have developed a specific animal welfare policy in the area of poultry, particularly chickens. It includes clear minimum requirements for care, breeding, transport and slaughter. The policy also provides for regular inspections of farms, continuous improvement of the conditions under which livestock is kept and an annual progress report. For example, we want to source our chicken-based raw materials in Europe from sustainable sources by 2026. Since there are no uniform internationally recognized standards for animal welfare, Symrise is working with the internationally highly respected animal welfare organization Compassion in World Farming (CIWF) to achieve a rapid implementation of its policy in the supply chain.
We obtain animal raw materials and byproducts exclusively from suppliers that comply at a minimum with European laws or local regulations regarding animal welfare. Usually only byproducts of the food industry are used here, thereby ensuring the utmost raw-material efficiency and reduction of food waste.
To measure the tastiness of pet food, Symrise Nutrition maintains Panelis expert centers in Elven (France), Hodges (USA) and Descalvado (Brazil) to provide its customers with studies on the feeding behavior of cats and dogs, as well as an understanding of the influence of the emotional bond between pets and their owners.
The expert centers follow a strict animal welfare policy. During selection, breeds are preferred that are not susceptible to health or behavioral problems. The dogs and cats have ongoing access to an open-air enclosure and fresh water and are regularly fed according to sensory assessment protocols as well as their respective natural eating behavior. Since the time spent housing the animals may only be a part of their entire life, an adoption program has been introduced which allows the adoption of the animals by families after an average of five years. Thus, the animal population is renewed by about 15 % per year.
In case of lengthy animal transportation, a special truck is used that is equipped with temperature monitoring and ventilation. In addition, independent and external veterinarians take care of the animals and, if necessary, provide them with medication.
Many employees hold the Certificat de capacité, a professional certification that is issued by the French authorities and qualifies them for the responsible treatment of animals.
At Diana Aqua, we conduct product tests of fish and shrimp in order to investigate tastiness, nutritional values and health benefits. These benefits support the development of more efficient, sustainable and secure aquacultures. These tests are performed subject to the following principles: compliance with the laws of animal welfare, a strong training program for the scientists responsible for planning the test series, and validation of all protocols by independent ethics committees.